Privacy Policy

Introduction

The web site you have entered is owned and operated by, or on behalf of, TWF Enterprises, LLC or its affiliates (“TWF”).

Please note that this Privacy Policy contains capitalized words or phrases.  These words and phrases are defined terms.  Their definitions are found either in this Privacy Policy or in our Terms of Use. 

TWF wants to help you make the most of your visit to our web site, and that includes helping to protect your personal privacy. Most of the features on our web site are offered without collecting any Personal Information from you. You can surf TWF’S web site and view much of our content anonymously. Other areas require you to submit Personal Information as part of a registration process.   Also, when you make a purchase, you are required to submit Personal Information in connection with our providing various products to you. You may also submit content of your own to those areas (“User-Generated Content”), and some of that User-Generated Content may contain Personal Information. For those areas of our web site and services that do require us to collect Personal Information or allow voluntary submission of Personal Information, this Privacy Policy will tell you what you need to know to make good decisions for yourself and your family.

This Privacy Policy discloses when and how we collect, use, share, and safeguard information from this web site. The Personal Information we collect depends on what you do when you visit our web site or use the various products or services we offer. This Privacy Policy also explains what to do if you do not want to provide Personal Information when you visit our web site, and how to correct, change or delete information you have already provided to us.

By using this web site, you are agreeing to the terms of this Privacy Policy, as posted in this area of the site. If you do not agree with any terms or practices described in this Privacy Policy, please do not use our web site.

As used in this Privacy Policy, “Personal Information” means any information by which a particular natural person can be an identified or is identifiable.  Personal Information includes a first name or initial and last name; a home or other physical address; a date of birth; an email address or other online contact information; or a telephone number.  When Personal Information is collected, you will know because you will have to fill out a form on the web site or in connection with requesting various products or services.  When you make a purchase or sign up for a paid service, we will also collect as additional Personal Information your credit or debit card information or information concerning any other payment mechanism we accept (“Payment Information”). We will use Payment Information only as described in this Privacy Policy to process and complete the transactions you have requested.
    

Collection of Personal Information

TWF collects Personal Information from visitors to our web site in a number of ways.  These include the following:

- Purchases of Streaming Pay Per View events and Video on Demand events; and,

- E-mail transmitted via various links on our web site.

The use of any of these services is entirely optional and voluntary; however, if you do not provide the Personal Information requested, we may elect to not make the related services available for your use. If you send us an e-mail in which you disclose Personal Information, we will use it to discuss the subject of your correspondence, and we may elect to share it with other interested parties (such as manufacturers of merchandise you have purchased from our web site).

If you send us an e-mail, you should know that e-mail is not necessarily secure against interception. So, if your communication needs to include sensitive information like your Payment Information or social security number, please contact us by postal mail or telephone rather than e-mail.
  

Visitors From Outside the United States

All Personal Information collected at our web site is collected and stored in the United States. By using this web site and/or by submitting Personal Information to this web site, you consent to having your information transferred to the United States and being processed and maintained in the United States, subject to applicable U.S. laws. U.S. laws may be different than the law of your home country.
   

How We Use Your Information

We limit the manner in which your Personal Information and Payment Information are used. We will use the Personal Information and Payment Information you provide only in a manner that is consistent with this Privacy Policy. If we obtain Personal Information or Payment Information from a third party, such as a business partner, our use of that information is also governed by this Privacy Policy. We use Personal Information and Payment Information for the following:  to provide you the products and services you want; to administer or enforce transactions you have requested; to protect your accounts from fraud, unauthorized access, or identity theft; to verify your identity in connection with transactions you have requested; and to manage our business and protect our interests. We also use Personal Information (but not Payment Information) to better understand and serve the needs of the TWF community, and to provide news and information to community members on new content, products services, and features of the web sites via direct e-mail.  If you have registered with us and do not want to be contacted in the future by TWF or our advertising partners, please see Opt-Out below.

We may share Personal Information and Payment Information with our service providers to assist us with any of the purposes set forth above (which, for example, might include disclosures to attorneys, accountants, auditors, credit bureaus, data processors and technical systems consultants) but only to the extent necessary or appropriate for them to perform their services to us.  In that connection, we may report information about your account(s) to credit bureaus and/or consumer reporting agencies.  By way of example, if you order a product or service from us, TWF may share Personal Information with other service providers, suppliers and other third parties that assist us in operating the web site or providing the products or services. In general, when we share your Personal Information with third parties, they may use your Personal Information to send you information on their additional products or services, but TWF does not allow them to sell or transfer your Personal Information to others.

TWF takes the issue of your privacy seriously. To the extent we collect from you through this web site credit card information and/or shipping or billing information, we provide your credit card number and billing and shipping information only to fulfillment vendors who process and ship the goods or services you purchase through this web site. Those vendors are solely responsible for how they use that information and any other information they independently acquire from you or about you. Otherwise, we do not share your credit card information with anyone else.

Please note that we will release your Personal Information or Payment Information if required to do so by law, search warrant, subpoena, court order or other legal process.  TWF may also disclose your Personal Information or Payment Information if we have a good faith belief that such disclosure is reasonably necessary to detect or prevent fraud or to protect the rights, property, health or personal safety of TWF, TWF employees, our third party licensors, customers or the public.  We may also disclose your Personal Information or Payment Information if you or your legal representative authorizes us to so or if it is necessary to perform credit checks or collect or report debts owed to us. 

TWF reserves the right to transfer any Personal Information or Payment Information in the event we transfer all or a portion of our business or assets.  If such a transfer should occur, the privacy policy of the other company may supplant our policy.  However, we will use commercially reasonable efforts to try to require that the transferee uses Personal Information or Payment Information in a manner that is consistent with our policy.

We do not otherwise sell or provide your Personal Information or Payment Information to third parties.
   

Links to Third Party Web Sites

Our web site contains or may contain certain hyperlinks to other web sites, some of which may display TWF’S logos or the logos of “Awesome Wrestling Entertainment” or other TWF content. These web sites may have privacy policies; however, all of these web sites and their privacy policies are independent of our web site and this Privacy Policy. TWF is not responsible for compliance with other web sites’ privacy policies or data collection practices. You should review these privacy policies carefully before providing any Personal Information to these web sites.
    

Limitations on Use of Personal Information

We will use or retain your Personal Information only in accordance with the terms of this Privacy Policy.
   

Security of Personal Information

All of our payment processes are handled by either Authorize.net or Paypal.  Please check with those entities to determine their policies with respect to the security of your Personal Information.
   

Opt-Out

Any feature on our web site requiring registration allows you to opt-out from that feature. In addition, if after registering, you would no longer like to receive any such materials or correspondence, send an e-mail to our email at contact@officialawe.com stating that you wish to be unsubscribed from the feature for which you registered, and we will promptly remove you from our list. Please be sure to include your name and e-mail address in the e-mail. You will need to send separate e-mails if you are registered for more than one of our features or services.
  

Access/Correct/Update/Delete Personal Information

If you would like to know what Personal Information TWF has concerning you, send an e-mail to our “contact us” email address at contact@officialawe.com. We will contact you by mail to verify your identity and provide you the information you request.

If you would like to correct, update or delete your Personal Information, including providing a new e-mail address, send an e-mail to our “contact us” email address at contact@officialawe.com. Please be sure to include your old e-mail address.

However, any information that has been posted as a comment or blog, gallery, or forum entry cannot be deleted by users. TWF reserves the right to delete any User-Generated Content that it determines is no longer of relevance to the community, to free up memory or for any other reason in its discretion.
   

Changes in this Privacy Policy

TWF reserves the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes here and we will change the “Last Updated” date at the top of this page. We encourage you to visit this area frequently to stay informed.
   

Contact Us

If you have any comments or questions about this Privacy Policy, please send an e-mail to our “contact us” email address at contact@officialawe.com.

You may also contact at us by postal mail or telephone at:

TWF Enterprises, LLC, PO Box 1015, Stuarts Draft, VA 24477, Toll Free Telephone Number:  855-444-5090.
  

Complaints

If you wish to lodge a complaint about any conduct that you believe is not consistent with the terms of this Privacy Policy, please contact:

TWF Enterprises, LLC, PO Box 1015, Stuarts Draft, VA 24477, Toll Free Telephone Number:  855-444-5090 or contact us at our email address at contact@officialawe.com.